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PRIMARY CARE PATIENTS
As many of you may be aware at this point, there has been a massive nationwide cyber attack of healthcare billing software systems. This attack has affected many small and large hospitals, as well as many healthcare practices.
Unfortunately, Manchester Medical Center is one of the many affected by this cyber attack.
What this has done has halted MMC’s ability to process patient claims, as well as halted MMC’s ability to receive any payment from most major insurance companies for services already provided.
Additionally, this disaster has affected pharmacies and the patients’ ability to obtain prescriptions. Please have patience and communicate with both MMC and your pharmacy if this disruption directly affects your ability to receive your prescriptions.
Our internal billing department, external billing company and Athena, our EHR system, are doing all things possible to remain informed, and diligent as to how we work through this disruption.
We thank you for your patience during this time, as we sort through these problems which are out of our control.
Please reach out to our billing department with any need for further information. We will do our best to answer any questions you may have.
Check out the link below for real time updates on this national crisis from the American Hospital Association!
(802) 768-1721
We appreciate your patience and support.
Dr. Sterling and The Manchester Medical Center Team
https://www.aha.org/cybersecurity/change-healthcare-cyberattack-updates
National Cyber Attack on US Healthcare System
EXCITING NEWS!
Greetings to all,
Manchester Medical Center (MMC) has some exciting news to share! Manchester Medical Center is the medical consultant for the Institute for Shipboard Education's Semester at Sea (SAS) program in conjunction with its academic partner, Colorado State University. This program offers an amazing semester abroad for college students on a ship that sails around Asia, Africa and Europe for nearly 4 months.
Dr. Thomas Sterling will be assisting this upcoming semester as an onboard physician on the MV World Odyssey ship. The college semester begins in Thailand and traverses south of Africa and ultimately disembarks in Denmark with 10 stops along the way. Dr. Sterling will be caring for over 600 US and non-US passport holding voyagers. He will be caring for students from around the world as well as the diverse multinational faculty and staff. Having this opportunity brings great knowledge and exposure to international experiences and standards of medical care. While Vermont has tick borne illnesses, such as Lyme disease, Anaplasma, and Ehrlichia, as well as Bebesiosis as endemic diseases. Yellow fever and malaria are common endemic mosquito borne illnesses in south east Asia, as well as Africa.
In Dr. Sterling‘s absence, the Interim Medical Directorship will be carried by Dr. Brandon Ayre. Dr. Ayre is a board-certified emergency medicine physician and will be overseeing MMC as well as being present onsite on a regular basis. MMC is open every day for urgent care visits and on business days for primary care services.
Additionally, we are pleased to welcome Dr. Kate Howard as our new attending primary care physician! She will be overseeing the primary care practice in addition to Lia Braico, FNP, and Morgan Bzak, FNP. Dr. Howard will begin seeing patients at MMC Primary Care as of March 21, 2024. We are accepting patients for her medical practice service now. Happy holidays and be safe.
Sincerely,
The Manchester Medical Team
SERVICES
Our providers are highly skilled and trained to evaluate, stabilize and treat urgent/emergent ailments of any body system. If during the evaluation of your concern, it is determined that a specialist is required, or further immediate work up is necessary, we will help arrange that next step in your treatment.
Neurological
Dizziness
Headaches
Concussion
Minor Head Injury
Pediatrics
All ages Seen
Ear aches
Lacerations
Allergic reactions
Fevers
Orthopedic
Fractures
Joint Dislocations
Tendon, Ligament, Muscle Sprains, Strains, & Bruises
Back Pain
Joint Pain (Arthritis, Gout)
Cardiovascular
Chest Pain
Uncontrolled Hypertension
Atrial Fibrillation
Congestive Heart Failure
Blood Clots in the Extremities
Genitourinary
Kidney Stones
Kidney Infections
Bladder Infections / UTI
STD Testing
Testicular Problems
Workers Comp
Work Related Injuries
ENT
Cold Symptoms
Earaches
Fever
Foreign Body in the Eye, Ear, or Nose
Pink Eye
Sore Throat / Throat Infections
Sports
Sports Physicals
Injuries
X-Ray
Lacerations
Head injury
Metabolic
Thyroid Problems
Hyperglycemia
Cholesterol testing
Respiratory
Asthma
Bronchitis
Collapsed Lung
Cough
Emphysema / COPD
Influenza
Pneumonia
Shortness of Breath
OBGYN
Gynecological Issues
Any Concerns in the First 20 weeks of Pregnancy (Bleeding, Abdominal Pains, Etc.)
STD / STI Testing
Gastrointestinal
Abdominal Pain
Dehydration
Diarrhea
Cough
Hemorrhoids
Vomiting
Rectal Bleeding
Lab Services
In House COVID PCR
Complete Blood Count
Complete Metabolic Panel
Lipids (cholesterol)
Cardiac Panels
Mononucleosis
Lyme
Rapid Influenza
Rapid Strep
HCG Pregnancy Testing
STD / STI Testing
Toxicology Screening
Urinalysis
Access to external lab for any additional testing
Dermatology
Burns
Cuts, Abrasions, Lacerations (simple and complex)
Skin Rashes
Wound Care
Insect, Tick Bites
Skin lesion removal and biopsies
“ I cannot say enough good things about the experience.“
“My father was visiting and got a deep cut on his hand. We went at 6:30 pm The doc and medic were outstanding. I cannot say enough good things about the experience. While I hope I never need to go I would not hesitate to go or recommend the facility to anyone. No wait … great care … keep up the good work we need you! “